Degraded performance - Vision Wallet: Onchain application

Incident Report for Bitpanda

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 12:53 CEST

Investigating

We are currently investigating an issue affecting the Vision Wallet: Onchain application. During this time, users may experience the following disruptions:

- Earn balances are not displaying.
- Open prediction positions are not visible.
- Inability to open new positions in both the Earn and Prediction features.
Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience!

Posted Oct 22, 2026 - 09:37 CEST

This incident affected: Bitpanda (Vision dApp).