Bitpanda
Update - We started the migration from LUNA to LUNA Classic.
May 26, 09:48 CEST
Identified - We aim to support and distribute the LUNA airdrop for you.

LUNA trading will be halted at 9:45 AM CET due to the migration to LUNA Classic.

Once the migration is complete, trading will resume again.

We will keep you up-to-date and share more details as the situation develops.

May 26, 08:23 CEST

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Bitpanda Degraded Performance
API Operational
Bitpanda (https://web.bitpanda.com) Operational
Bitpanda Android app Operational
Bitpanda iOS app Operational
Bitpanda Login (https://account.bitpanda.com) Operational
Bitpanda Website (https://www.bitpanda.com) Operational
Cloudflare Operational
Confirmation SMS/Calls Operational
Confirmation Emails Operational
Push notifications Operational
Cryptocurrencies Portfolio KPIs Operational
BCI Portfolio KPIs Degraded Performance
Securities Portfolio KPIs Operational
Metals Portfolio KPIs Operational
Bitpanda Broker Operational
Bitpanda Pro Operational
Bitpanda Pro Operational
Bitpanda Pro Website (https://www.bitpanda.com/pro) Operational
AAVE/EUR (Bitpanda Pro) Operational
ADA/EUR (Bitpanda Pro) Operational
APE/EUR (Bitpanda Pro) Operational
ATOM/EUR (Bitpanda Pro) Operational
AVAX/EUR (Bitpanda Pro) Operational
BCH/EUR (Bitpanda Pro) Operational
BEST/BTC (Bitpanda Pro) Operational
BEST/EUR (Bitpanda Pro) Operational
BTC/CHF (Bitpanda Pro) Operational
BTC/EUR (Bitpanda Pro) Operational
BTC/GBP (Bitpanda Pro) Operational
CHZ/EUR (Bitpanda Pro) Operational
DOGE/EUR (Bitpanda Pro) Operational
DOT/EUR (Bitpanda Pro) Operational
EOS/EUR (Bitpanda Pro) Operational
ETH/CHF (Bitpanda Pro) Operational
ETH/EUR (Bitpanda Pro) Operational
LINK/EUR (Bitpanda Pro) Operational
LTC/EUR (Bitpanda Pro) Operational
MIOTA/EUR (Bitpanda Pro) Operational
PAN/BTC (Bitpanda Pro) Operational
PAN/EUR (Bitpanda Pro) Operational
REN/EUR (Bitpanda Pro) Operational
SHIB/EUR (Bitpanda Pro) Operational
TRX/EUR (Bitpanda Pro) Operational
UNI/EUR (Bitpanda Pro) Operational
USDC/EUR (Bitpanda Pro) Operational
USDT/EUR (Bitpanda Pro) Operational
VET/EUR (Bitpanda Pro) Operational
XLM/EUR (Bitpanda Pro) Operational
XRP/CHF (Bitpanda Pro) Operational
XRP/EUR (Bitpanda Pro) Operational
XTZ/EUR (Bitpanda Pro) Operational
YFI/EUR (Bitpanda Pro) Operational
Bitpanda Card Operational
Bitpanda Card Dashboard Operational
Card Activation Operational
Card Payments Operational
Digital Assets Degraded Performance
Bitpanda Ecosystem Token (BEST) - ERC20 Operational
0x (ZRX) - ERC20 Operational
1INCH (1INCH) - ERC20 Operational
Aave (AAVE) - ERC20 Operational
ApeCoin (APE) - ERC20 Operational
Aragon (ANT) - ERC20 Operational
Augur (REP) - ERC20 Operational
Avalanche (AVAX) Operational
Band Protocol (BAND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Bitcoin (BTC) Operational
Bitcoin Cash (BCH) Operational
Cardano (ADA) Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Curve DAO Token (CRV) - ERC20 Operational
Dash (DASH) Operational
Decentraland (MANA) - ERC20 Operational
Dogecoin (DOGE) Operational
Enjin Coin (ENJ) - ERC20 Operational
EOS (EOS) Operational
Ethereum (ETH) Operational
IOTA (MIOTA) Operational
Komodo (KMD) Operational
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Operational
Litecoin (LTC) Operational
Maker (MKR) - ERC20 Operational
NEM (XEM) Operational
NEO (NEO) Operational
Ocean Protocol (OCEAN) - ERC20 Operational
OmiseGo (OMG) - ERC20 Operational
Ontology (ONT) Operational
Pantos (PAN) - ERC20 Operational
Polkadot (DOT) Operational
REN (REN) - ERC20 Operational
Ripple (XRP) Degraded Performance
SHIBA INU (SHIB) - ERC20 Operational
Solana (SOL) Operational
Stellar (XLM) Operational
SushiSwap (SUSHI) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
Tether (USDT) - ERC20 Operational
Tezos (XTZ) Operational
TRON (TRX) Operational
UMA (UMA) - ERC20 Operational
Uniswap (UNI) - ERC20 Operational
USD Coin (USDC) - ERC20 Operational
VeChain (VET) Operational
Waves (WAVES) Operational
yearn.finance (YFI) - ERC20 Operational
Zcash (ZEC) Operational
Trade Only Assets Under Maintenance
Bitpanda Crypto Index 5 Operational
Bitpanda Crypto Index 10 Operational
Bitpanda Crypto Index 25 Operational
Bitpanda Metals ? Operational
Adventure Gold (AGLD) - ERC20 Operational
Algorand (ALGO) Operational
Ankr (ANKR) Operational
Arweave (AR) Operational
Audius (AUDIO) - ERC20 Operational
Axie Infinity Shard (AXS) - ERC20 Operational
Biconomy (BICO) - ERC20 Operational
Binance Coin (BNB) Operational
BinaryX (BNX) Operational
BitTorrent (BTT) - TRC20 Operational
Cartesi (CTSI) - ERC20 Operational
Celer Network (CELR) - ERC20 Operational
Celo (CELO) Operational
COTI (COTI) - ERC20 Operational
DigiByte (DGB) Operational
DigitalBits (XDB) - ERC20 Operational
Dusk Network (DUSK) - ERC20 Operational
dYdX (DYDX) - ERC20 Operational
Efinity Token (EFI) - ERC20 Operational
Elrond (EGLD) Operational
Ethereum Classic (ETC) Operational
Ethereum Name Service (ENS) - ERC20 Operational
Fantom Token (FTM) - ERC20 Operational
Fetch.ai (FET) - ERC20 Operational
Filecoin (FIL) Operational
Flow (FLOW) Operational
Flux (FLUX) Operational
FTX Token (FTT) - ERC20 Operational
FXS (Frax Share) - ERC20 Operational
Gala (GALA) - ERC20 Operational
Harmony (ONE) Operational
Hedera (HBAR) Operational
Helium (HNT) Operational
Highstreet (HIGH) Operational
Horizen (ZEN) Operational
Huobi Token (HT) - ERC20 Operational
Illuvium (ILV) - ERC20 Operational
Immutable X (IMX) - ERC 20 Operational
Internet Computer (ICP) Operational
IOST (IOST) - ERC20 Operational
IRISnet (IRIS) - ERC20 Operational
Kava (KAVA) Operational
Klaytn - (KLAY) Operational
Kusama - (KSM) Operational
Livepeer (LPT) - ERC20 Operational
LooksRare (LOOKS) - ERC20 Operational
Loopring (LRC) - ERC20 Operational
Mina (MINA) Operational
Moonbeam (GLMR) Operational
MovieBloc (MBL) Operational
My Neighbor Alice (ALICE) - ERC20 Operational
NEAR Protocol (NEAR) Operational
OKB (OKB) - ERC20 Operational
Orchid (OXT) - ERC20 Operational
PancakeSwap - (CAKE) Operational
Perpetual Protocol (PERP) - ERC20 Operational
PlayDapp (PLA) - ERC20 Operational
Polygon (MATIC) Operational
Powerledger (POWR) - ERC20 Operational
Quant (QNT) - ERC20 Operational
Qtum (QTUM) Operational
Ravencoin (RVN) Operational
Render Token (RNDR) - ERC20 Operational
Request (REQ) - ERC20 Operational
Reserve Rights (RSR) - ERC20 Operational
RUNE (THORChain) Operational
Serum (SRM) - ERC20 Operational
SKL (SKALE Network) - ERC20 Operational
Stacks (STX) Operational
Status (SNT) - ERC20 Operational
STEPN (GMT) Operational
Storj (STORJ) - ERC20 Operational
SuperFarm (SUPER) - ERC20 Operational
SXP (SXP) - ERC20 Operational
Symbol (XYM) Operational
Syscoin (SYS) Operational
Terra (LUNA) Under Maintenance
Terra Virtua Kolect (TVK) - ERC20 Operational
The Graph (GRT) Operational
The Sandbox (SAND) - ERC20 Operational
Theta Network (THETA) Operational
Voxies (VOXEL) Operational
WAX (WAXP) Operational
Yield Guild Games (YGG) - ERC20 Operational
Zilliqa (ZIL) Operational
Manchester City Fan Token (CITY) Operational
FC Barcelona Fan Token (BAR) Operational
FC Porto Fan Token (PORTO) Operational
Santos FC Fan Token (SANTOS) Operational
Paris Saint-Germain Fan Token (PSG) Operational
Atlético de Madrid Fan Token (ATM) Operational
Juventus Fan Token (JUV) Operational
Payment Methods Operational
Bitpanda Savings Operational
Bank Transfers (please include your reference number) Operational
SEPA Instant Deposit Operational
Credit Cards Operational
EPS Operational
Giropay Operational
SOFORT Operational
Skrill Operational
Neteller Operational
Rapid Transfer Operational
Payout Methods Operational
Bitpanda Pay Operational
Bank Transfers Operational
Skrill Operational
Neteller Operational
Other Components Operational
Bitpanda Academy Operational
Onfido Verification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

Unresolved incident: LUNA Airdrop.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 01:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:40 CEST
Scheduled - In order to further improve our performance, we will perform a maintenance of ca. 1 hour starting 00:40 on May 17, 2022. Thank you for your patience.
May 11, 13:45 CEST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Resolved - Trading for Terra (LUNA) is available again.
Thank you for your patience.

May 14, 18:05 CEST
Identified - Due to a global issue with Terra (LUNA), trading has been stopped.
May 13, 05:45 CEST
Resolved - This incident has been resolved.
May 14, 10:06 CEST
Investigating - BCI trading is currently unavailable. We are working on a solution and we will keep you updated.
Thank you for your patience.

May 13, 11:32 CEST