Bitpanda
We are currently experiencing delays with our User Verification Service, resulting in longer-than-usual processing times.
Investigating - We are currently experiencing delays with our User Verification Service, resulting in longer-than-usual processing times. Our team is working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates here once the situation is resolved. If you have any concerns or questions, please reach out to our Support team.
Jan 19, 2025 - 18:43 CET

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This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

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Uptime over the past 90 days. View historical uptime.
Bitpanda Degraded Performance
Bitpanda Website (https://www.bitpanda.com) Operational
Bitpanda Android app Operational
Bitpanda iOS app Operational
Bitpanda Web Application (https://web.bitpanda.com) Operational
Bitpanda Login Service Operational
Bitpanda Staking Operational
Networking Operational
Notification service (SMS/Calls/Emails/Push) Operational
Payment methods Operational
Payout methods Operational
User Verification Service Degraded Performance
Bitpanda Card Operational
Bitpanda Trading Operational
Card Withdrawals ? Degraded Performance
Bitpanda Tech Solutions Operational
B2B2C Trades API Operational
B2B2C User API Operational
B2B2C Portfolio API Operational
B2B2C Assets API Operational
Staging Operational
Cryptoassets Trading Degraded Performance
90 days ago
100.0 % uptime
Today
DigitalBits (XDB) ? Degraded Performance
FTX Token (FTT) ? Degraded Performance
Robonomics (XRT) Degraded Performance
Serum (SRM) ? Degraded Performance
Aragon (ANT) ? Under Maintenance
Augur v2 (REP) ? Degraded Performance
Fantom (FTM) ? Under Maintenance
BCI Smart Contract Leaders (BCISL) Under Maintenance
/Reach (REACH) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Cryptoassets - Network Transfers Degraded Performance
Blockchain Networks Operational
Safe (SAFE) ? Degraded Performance
IoTeX (IOTX) ? Degraded Performance
Stepn (GMT) ? Degraded Performance
Enjin Coin (ENJ) ? Degraded Performance
Ether.fi (ETHFI) ? Degraded Performance
Gnosis (GNO) ? Degraded Performance
MetisDAO (METIS) ? Degraded Performance
Coin98 (C98) ? Degraded Performance
Render (Render) ? Under Maintenance
Serum (SRM) ? Degraded Performance
Flare (FLR) ? Degraded Performance
Augur v2 (REP) ? Degraded Performance
Fantom (FTM) Under Maintenance
AVA (AVA) ? Degraded Performance
Cryptoassets Trading - Fusion Operational
HNT Operational
ETFs Operational
ETFs Operational
Crypto Indices Operational
BCI Index's Operational
Metals Operational
Metals Operational
Platinum Operational
Commodities Operational
Commodities Operational
Stocks Trading Degraded Performance
China Oil & Gas Group (603) ? Degraded Performance
Sinofert (297) ? Degraded Performance
Bank Mandiri (BMRI) ? Degraded Performance
First Republic Bank (FRC-US) ? Degraded Performance
Ideanomics (IDEX) ? Degraded Performance
Liberty TripAdvisor Holdings (LTRPA) ? Degraded Performance
METabolic EXplorer (METEX) ? Degraded Performance
Country Garden (2007) ? Degraded Performance
Leverage Trading Operational
Leverage Trading Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

Unresolved incident: We are currently experiencing delays with our User Verification Service, resulting in longer-than-usual processing times..

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Creating new Savings Plans is temporarily unavailable due to technical issues
Resolved - This incident has been resolved.
Jan 14, 10:57 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 2, 20:51 CET
Update - We are continuing to investigate this issue.
Dec 30, 22:27 CET
Investigating - We are currently investigating this issue.
Dec 30, 22:14 CET
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

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