Bitpanda
Crypto Wallet Balances
Investigating - We are currently investigating an issue with the crypto wallet balances of some users. The issue is already worked on, and we will release a solution as soon as possible. We are sorry for any circumstances. Thanks for your patience.
Jun 30, 23:44 CEST

About This Site

This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Bitpanda Degraded Performance
API Operational
Bitpanda (https://web.bitpanda.com) Operational
Bitpanda Android app Operational
Bitpanda iOS app Operational
Bitpanda Login (https://account.bitpanda.com) Operational
Bitpanda Stocks Giveaway Operational
Bitpanda Website (https://www.bitpanda.com) Operational
Cloudflare Operational
Fiat Wallet Balances Operational
Crypto Wallet Balances Degraded Performance
Bitpanda Pro Operational
Bitpanda Pro Operational
Bitpanda Pro Website (https://www.bitpanda.com/pro) Operational
Bitpanda Pro Account Balances Operational
BEST/BTC (Bitpanda Pro) Operational
BEST/EUR (Bitpanda Pro) Operational
BTC/CHF (Bitpanda Pro) Operational
BTC/EUR (Bitpanda Pro) Operational
BTC/GBP (Bitpanda Pro) Operational
BTC/TRY (Bitpanda Pro) Operational
CHZ/EUR (Bitpanda Pro) Operational
DOGE/EUR (Bitpanda Pro) Operational
DOT/EUR (Bitpanda Pro) Operational
ETH/CHF (Bitpanda Pro) Operational
ETH/EUR (Bitpanda Pro) Operational
ETH/TRY (Bitpanda Pro) Operational
LINK/EUR (Bitpanda Pro) Operational
LINK/TRY (Bitpanda Pro) Operational
LTC/EUR (Bitpanda Pro) Operational
MIOTA/EUR (Bitpanda Pro) Operational
PAN/BTC (Bitpanda Pro) Operational
PAN/EUR (Bitpanda Pro) Operational
XLM/EUR (Bitpanda Pro) Operational
XRP/CHF (Bitpanda Pro) Operational
XRP/EUR (Bitpanda Pro) Operational
USDT/EUR (Bitpanda Pro) Operational
USDT/TRY (Bitpanda Pro) Operational
ADA/EUR (Bitpanda Pro) Operational
BCH/EUR (Bitpanda Pro) Operational
EOS/EUR (Bitpanda Pro) Operational
TRX/EUR (Bitpanda Pro) Operational
Bitpanda Card Operational
Card Activation Operational
Digital Assets Operational
0x (ZRX) - ERC20 Operational
Aave (AAVE) - ERC20 Operational
Algorand (ALGO) - trade only Operational
Aragon (ANT) - ERC20 - trade only Operational
Augur (REP) - ERC20 Operational
Avalanche (AVAX) - trade only Operational
Bitpanda Ecosystem Token (BEST) - ERC20 Operational
Band Protocol (BAND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
BitTorrent (BTT) - ERC20 - trade only Operational
Bitcoin Cash (BCH) Operational
Bitcoin (BTC) Operational
Cardano (ADA) Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Dash (DASH) Operational
DigiByte (DGB) - trade only Operational
Dogecoin (DOGE) Operational
EOS (EOS) Operational
Ethereum Classic (ETC) - trade only Operational
Ethereum (ETH) Operational
Filecoin (FIL) - trade only Operational
Gold Operational
IOTA (MIOTA) Operational
Komodo (KMD) Operational
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Operational
Litecoin (LTC) Operational
Maker (MKR) - ERC20 Operational
NEM (XEM) Operational
NEO (NEO) Operational
Ocean Protocol (OCEAN) - ERC20 Operational
OmiseGo (OMG) - ERC20 Operational
Ontology (ONT) Operational
Palladium Operational
Polkadot (DOT) Operational
Qtum (QTUM) - trade only Operational
REN (REN) - ERC20 Operational
Silver Operational
Stellar (XLM) Operational
Synthetix (SNX) - ERC20 Operational
Tether (USDT) - ERC20 Operational
Tezos (XTZ) Operational
TRON (TRX) Operational
UMA (UMA) - ERC20 Operational
USD Coin (USDC) - ERC20 Operational
Uniswap (UNI) - ERC20 Operational
VeChain (VET) - trade only Operational
Waves (WAVES) Operational
XRP (XRP) Operational
Zcash (ZEC) Operational
yearn.finance (YFI) - ERC20 Operational
IOST (IOST) - trade only Operational
1INCH (1INCH) - ERC20 Operational
Solana (SOL) - trade only Operational
Elrond (EGLD) - trade only Operational
Internet Computer (ICP) - trade only Operational
Bitpanda Crypto Index 5 Operational
Bitpanda Crypto Index 10 Operational
Bitpanda Crypto Index 25 Operational
Bitpanda Stocks Operational
FTSE100 ETF (currently sell only) Operational
Pantos (PAN) - ERC20 Operational
NVDA ETF Operational
Binance Coin (BNB) - trade only Operational
Terra (LUNA) - trade only Operational
Theta Network (THETA) - trade only Operational
The Graph (GRT) - trade only Operational
Polygon (MATIC) - trade only Operational
Payment Methods Operational
Bank Transfers Operational
Bitpanda Savings Operational
Bitpanda To Go Operational
Credit Cards Operational
EPS Operational
Giropay Operational
Neteller Operational
Papara (permanently deactivated starting from 29th April 5PM CET) Operational
Rapid Transfer Operational
SOFORT Operational
Skrill Operational
GBP bank transfer (deposit) Operational
Payout Methods Operational
Bank Transfer Operational
Skrill Operational
Neteller Operational
Bitpanda Pay Operational
Other Components Operational
Bitpanda Academy Operational
Onfido Verification Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021
Bitpanda Card activation
Resolved - This incident has been resolved.
Jul 27, 15:16 CEST
Update - We are continuing to investigate this issue.
Jul 15, 11:03 CEST
Investigating - We are currently investigating an issue, where some of our users who have been issued a new card via their app using the re-issue function are reporting issues with the activation of their cards. The issue has already been identified, and a solution is being worked on.
Jul 12, 14:39 CEST
Tezos (XTZ) under maintenance
Resolved - We are happy to announce that Tezos (XTZ) transactions are working again. Thank you very much for your patience.
Jul 27, 15:04 CEST
Investigating - Unfortunately, no Tezos transactions are possible for now due to maintenance. We are working hard to make Tezos fully operational again soon.
Jul 2, 17:05 CEST
ETH + ERC20 tokens under investigation
Resolved - We are happy to announce that the technical issue is solved now. Failed/Canceled transactions will also be resolved soon. Our team is still working on enabling permanent solutions.
Jul 27, 01:30 CEST
Investigating - We are currently investigating an issue, where withdrawals of ETH + some ERC20 tokens are affected. Please follow our status page for further updates.
Jul 26, 23:47 CEST
Jul 26, 2021
Minor maintenance works
Completed - The scheduled maintenance has been completed.
Jul 26, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 11:01 CEST
Scheduled - We are carrying out some minor maintenance works on Monday, 26.7.2021, to improve the stability of our performance for digital assets. You may experience minor performance issues of coins which will take less than 15 minutes. During these downtimes, trading will stay active, but you may experience minor delays making deposits or withdrawals.
Jul 22, 13:42 CEST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Nvidia Stock Split
Resolved - We are happy to announce that the NVDA stock split is over. NVDA ETF is now fully operational again
Jul 23, 00:08 CEST
Update - We are continuing to monitor for any further issues.
Jul 23, 00:06 CEST
Update - The buying option is now enabled again and we are working on the next steps to also enable the selling option.

Thank you for your patience.
Jul 20, 10:58 CEST
Monitoring - Due to some minor issues, the enabling of the buying option again on the 20th of July at 8:30 CEST will be delayed.

We are working hard on fixing these minor issues and will enable all trading functions as soon as possible again.

We are sorry for the inconvenience and thank you for your patience.
Jul 20, 09:42 CEST
Identified - We will soon re-enable the buy option for NVDA. Thank you for your patience.
Jul 20, 09:34 CEST
Update - Please be aware that, because of the upcoming NVDA/ Nvidia-Stock-Split, trading will be disabled at 19:00 CEST, for a short period of time.

We plan to enable the buying option again on the 20th of July at 8:30 CEST, with the selling option soon following.

Thank you for your understanding.
Jul 19, 15:00 CEST
Update - We are continuing to monitor for any further issues.
Jul 15, 13:33 CEST
Monitoring - We are happy to announce that there will be an NVDA/ Nvidia-Stock-Split on the 19th of July.

Please be aware that trading will not be enabled from 19.07.2021, 19:00 CEST, for a short period of time. We will enable it again though as soon as possible
Jul 15, 13:27 CEST
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Jul 19, 2021
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Jul 14, 2021

No incidents reported.

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