Bitpanda
iOS login issues on the latest app version affecting a small percentage of users
Monitoring - A hotfix has been released. We advise users who experienced login issues to upgrade to the latest app version.
Sep 13, 2024 - 16:05 CEST
Investigating - We are actively investigating a technical issue identified in the latest iOS release (version 2.83.0). A limited number of users (less than 1% of our user base) who received this update have reported login difficulties.

To ensure a seamless experience, we have paused the rollout of this version while our development team works diligently to resolve the issue. In the meantime, we recommend refraining from updating your iOS app version.

Should you need any further assistance, please don’t hesitate to contact our Customer Care team.

Thank you for your understanding and continued support.
Sep 13, 2024 - 09:17 CEST

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Uptime over the past 90 days. View historical uptime.
Bitpanda Degraded Performance
Bitpanda Website (https://www.bitpanda.com) Operational
Bitpanda Android app Operational
Bitpanda iOS app Degraded Performance
Bitpanda Web Application (https://web.bitpanda.com) Operational
Bitpanda Login Service Operational
Bitpanda Staking Operational
Networking Operational
Notification service (SMS/Calls/Emails/Push) Operational
Payment methods ? Operational
Payout methods Operational
User Verification Service Operational
Bitpanda Card Operational
Bitpanda Trading Operational
Bitpanda Tech Solutions Operational
B2B2C Trades API Operational
B2B2C User API Operational
B2B2C Portfolio API Operational
B2B2C Assets API Operational
Staging Operational
Cryptoassets Trading Degraded Performance
90 days ago
100.0 % uptime
Today
DigitalBits (XDB) ? Degraded Performance
FTX Token (FTT) ? Degraded Performance
Robonomics (XRT) Degraded Performance
Efinity Token (EFI) Under Maintenance
Serum (SRM) ? Degraded Performance
Euro Coin (EUROC) Under Maintenance
Mdex (MDX) ? Degraded Performance
LunarCrush (LUNR) ? Under Maintenance
Aragon (ANT) ? Under Maintenance
Shimmer (SMR) ? Degraded Performance
Augur v2 (REP) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Worldcoin (WLD) Operational
90 days ago
100.0 % uptime
Today
Cryptoassets - Network Transfers Degraded Performance
90 days ago
100.0 % uptime
Today
Blockchain Networks Operational
EOS (EOS) ? Degraded Performance
Safe (SAFE) ? Degraded Performance
IoTeX (IOTX) ? Degraded Performance
Stepn (GMT) ? Degraded Performance
Enjin Coin (ENJ) ? Degraded Performance
Ether.fi (ETHFI) ? Degraded Performance
Gnosis (GNO) ? Degraded Performance
MetisDAO (METIS) ? Degraded Performance
Coin98 (C98) ? Degraded Performance
Render (Render) ? Under Maintenance
Serum (SRM) ? Degraded Performance
Flare (FLR) ? Degraded Performance
Augur v2 (REP) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ripple (XRP) Operational
90 days ago
100.0 % uptime
Today
ETFs Operational
ETFs Operational
Crypto Indices Operational
BCI Index's Operational
Metals Operational
Metals Operational
Platinum Operational
Commodities Operational
Commodities Operational
Stocks Trading Degraded Performance
Yandex (YNDX) ? Degraded Performance
Voyager Digital (VOYG) ? Degraded Performance
GCL New Energy (451) ? Degraded Performance
China Oil & Gas Group (603) ? Degraded Performance
Sinofert (297) ? Degraded Performance
Bank Mandiri (BMRI) ? Degraded Performance
Future Fintech Group (FTFT) ? Degraded Performance
Credit Suisse (CSGN) ? Degraded Performance
Dynagas LNG Partners (DLNG) ? Degraded Performance
Scandinavian Tobacco (STG-DC) ? Degraded Performance
First Republic Bank (FRC-US) ? Degraded Performance
Lightning eMotors (ZEV) ? Under Maintenance
Ideanomics (IDEX) ? Under Maintenance
Activision Blizzard (ATVI) ? Degraded Performance
Liberty TripAdvisor Holdings (LTRPA) ? Under Maintenance
METabolic EXplorer (METEX) ? Degraded Performance
Country Garden (2007) ? Degraded Performance
Gurit (GUR) ? Degraded Performance
Pioneer Natural Resource (PXD) ? Degraded Performance
SP Plus (SP) ? Degraded Performance
América Móvil (AMXL) Degraded Performance
Leverage Trading Operational
Leverage Trading Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024
Bitpanda Card scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:00 CEST
Scheduled - Bitpanda Card will undergo scheduled maintenance at this time. Card transactions will be rejected during the maintenance. We apologise for any inconvenience this might cause!
Sep 9, 11:46 CEST
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

Unresolved incident: iOS login issues on the latest app version affecting a small percentage of users.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

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