Bitpanda
IOTA (MIOTA) maintenance
Investigating - Unfortunately, IOTA transactions are not possible for now due to a maintenance. We are working hard to make it fully operational again as soon as possible.
Jun 21, 12:16 CEST
Crypto Wallet Balances
Investigating - Unfortunately, we are facing some technical issues with the display of the crypto wallets. Our developers are already aware of the problem and are currently working on fixing it. Thank you for your patience.
Jun 19, 10:44 CEST
IOTA withdrawals disabled
Investigating - The withdrawal option for IOTA is currently disabled. We are working hard to make it fully operational again as soon as possible.
Jun 18, 14:05 CEST
iDEAL not available
Update - We are continuing to work on a fix for this issue.
Jun 19, 00:00 CEST
Update - We are continuing to work on a fix for this issue.
Jun 18, 09:53 CEST
Identified - Currently, iDEAL is not available due to technical reasons. The service will be available again after these issues have been resolved.
Jun 18, 09:52 CEST
Komodo maintenance
Investigating - Unfortunately, no Komodo transactions are possible for now due to a maintenance. We are working hard to make them fully operational again.
Jun 15, 12:01 CEST
FTSE100 ETF currently sell only
Investigating - Unfortunately, the buy option for FTSE100 ETF is currently disabled. We are working hard to make it fully operational again as soon as possible.
Jun 8, 13:05 CEST

About This Site

This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Bitpanda Degraded Performance
API Operational
Bitpanda (https://web.bitpanda.com) Operational
Bitpanda Android app ? Degraded Performance
Bitpanda iOS app Operational
Bitpanda Login (https://account.bitpanda.com) Operational
Bitpanda Stocks Giveaway Operational
Bitpanda Website (https://www.bitpanda.com) Operational
Cloudflare Operational
Fiat Wallet Balances Operational
Crypto Wallet Balances Degraded Performance
Bitpanda Pro Operational
Bitpanda Pro Operational
Bitpanda Pro Website (https://www.bitpanda.com/pro) Operational
Bitpanda Pro Account Balances Operational
BEST/BTC (Bitpanda Pro) Operational
BEST/EUR (Bitpanda Pro) Operational
BTC/CHF (Bitpanda Pro) Operational
BTC/EUR (Bitpanda Pro) Operational
BTC/GBP (Bitpanda Pro) Operational
BTC/TRY (Bitpanda Pro) Operational
CHZ/EUR (Bitpanda Pro) Operational
DOGE/EUR (Bitpanda Pro) Operational
DOT/EUR (Bitpanda Pro) Operational
ETH/CHF (Bitpanda Pro) Operational
ETH/EUR (Bitpanda Pro) Operational
ETH/TRY (Bitpanda Pro) Operational
LINK/EUR (Bitpanda Pro) Operational
LINK/TRY (Bitpanda Pro) Operational
LTC/EUR (Bitpanda Pro) Operational
MIOTA/EUR (Bitpanda Pro) Operational
PAN/BTC (Bitpanda Pro) Operational
PAN/EUR (Bitpanda Pro) Operational
XLM/EUR (Bitpanda Pro) Operational
XRP/CHF (Bitpanda Pro) Operational
XRP/EUR (Bitpanda Pro) Operational
USDT/EUR (Bitpanda Pro) Operational
USDT/TRY (Bitpanda Pro) Operational
ADA/EUR (Bitpanda Pro) Operational
BCH/EUR (Bitpanda Pro) Operational
EOS/EUR (Bitpanda Pro) Operational
TRX/EUR (Bitpanda Pro) Operational
Bitpanda Card Operational
Card Activation Operational
Digital Assets Degraded Performance
0x (ZRX) - ERC20 Operational
Aave (AAVE) - ERC20 Operational
Algorand (ALGO) - trade only Operational
Aragon (ANT) - ERC20 - trade only Operational
Augur (REP) - ERC20 Operational
Avalanche (AVAX) - trade only Operational
Bitpanda Ecosystem Token (BEST) - ERC20 Operational
Band Protocol (BAND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
BitTorrent (BTT) - ERC20 - trade only Operational
Bitcoin Cash (BCH) Operational
Bitcoin (BTC) Operational
Cardano (ADA) Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Dash (DASH) Operational
DigiByte (DGB) - trade only Operational
Dogecoin (DOGE) Operational
EOS (EOS) Operational
Ethereum Classic (ETC) - trade only Operational
Ethereum (ETH) Operational
Filecoin (FIL) - trade only Operational
Gold Operational
IOTA (MIOTA) Under Maintenance
Komodo (KMD) Under Maintenance
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Operational
Litecoin (LTC) Operational
Maker (MKR) - ERC20 Operational
NEM (XEM) Operational
NEO (NEO) Operational
Ocean Protocol (OCEAN) - ERC20 Operational
OmiseGo (OMG) - ERC20 Operational
Ontology (ONT) Operational
Palladium Operational
Polkadot (DOT) Operational
Qtum (QTUM) - trade only Operational
REN (REN) - ERC20 Operational
Silver Operational
Stellar (XLM) Operational
Synthetix (SNX) - ERC20 Operational
Tether (USDT) - ERC20 Operational
Tezos (XTZ) Under Maintenance
TRON (TRX) Operational
UMA (UMA) - ERC20 Operational
USD Coin (USDC) - ERC20 Operational
Uniswap (UNI) - ERC20 Operational
VeChain (VET) - trade only Operational
Waves (WAVES) Operational
XRP (XRP) Operational
Zcash (ZEC) Operational
yearn.finance (YFI) - ERC20 Operational
IOST (IOST) - trade only Operational
1INCH (1INCH) - ERC20 Operational
Solana (SOL) - trade only Operational
Elrond (EGLD) - trade only Operational
Internet Computer (ICP) - trade only Operational
Bitpanda Crypto Index 5 Operational
Bitpanda Crypto Index 10 Operational
Bitpanda Crypto Index 25 Operational
Bitpanda Stocks Operational
FTSE100 ETF (currently sell only) Degraded Performance
Pantos (PAN) - ERC20 Operational
Payment Methods Under Maintenance
Bank Transfers Operational
Bitpanda Savings Operational
Bitpanda To Go Operational
Credit Cards Operational
EPS Operational
Giropay Operational
Neteller Operational
Papara (permanently deactivated starting from 29th April 5PM CET) Operational
Rapid Transfer Operational
SOFORT Operational
Skrill Operational
iDEAL Under Maintenance
Payout Methods Operational
Bank Transfer Operational
Skrill Operational
Neteller Operational
Bitpanda Pay Operational
Other Components Operational
Bitpanda Academy Operational
Onfido Verification Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

Unresolved incident: IOTA (MIOTA) maintenance.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

Unresolved incident: Crypto Wallet Balances.

Jun 18, 2021
Zcash maintenance
Resolved - This incident has been resolved.
Jun 18, 21:10 CEST
Investigating - The deposit and withdrawal option for Zcash is currently disabled. We are working hard to make it fully operational again as soon as possible.
Jun 18, 20:16 CEST
Bitpanda card activation issue
Resolved - This incident has been resolved.
Jun 18, 17:17 CEST
Update - We are continuing to investigate this issue.
Jun 18, 17:13 CEST
Investigating - Resolved - We are happy to announce that Bitpanda card activation is fully operational again.

At the moment, Bitpanda cards cannot be activated.

If you have already ordered a card, please do not reorder a new card. We are working on it to fix this issue. As soon as the matter is resolved, you can activate your current Bitpanda card.
Jun 18, 10:57 CEST
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Bitpanda & Bitpanda Pro
Completed - The scheduled maintenance has been completed.
Jun 15, 02:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:46 CEST
Scheduled - In order to improve the performance of our services sustainably and securely, we will carry out a maintenance that affects Bitpanda and, in part, Bitpanda Pro.
Jun 11, 09:02 CEST
Jun 14, 2021
ATOM trade only
Resolved - We are happy to announce that ATOM transaction issues have been successfully resolved. Thank you very much for your patience.
Jun 14, 16:38 CEST
Investigating - Unfortunately, we are monitoring some technical difficulties in ATOM transactions. We are carrying out an investigation and will enable them again as soon as possible. Thank you for your patience.
Jun 10, 10:52 CEST
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
ADA/Cardano
Resolved - We are happy to announce that ADA/Cardano is fully operational again.
Jun 10, 22:13 CEST
IOTA/MIOTA
Resolved - We are happy to announce that IOTA/MIOTA is fully operational again.
Jun 10, 22:10 CEST
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Possible delays with credit card payments
Resolved - The credit card payments are fully operational again.
Jun 8, 14:19 CEST
Monitoring - Unfortunately, some of today's credit card payments may have been delayed due to an external technical issue. We are now monitoring the situation.
Jun 8, 13:11 CEST
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