Disruption to fiat withdrawals and deposits for some users

Incident Report for Bitpanda

Resolved

This incident has been resolved. All fiat withdrawal, deposit, and account verification services are operating normally.
Withdrawals that were rejected during the disruption were automatically refunded. Deposits that were delayed have now been processed.
We apologize for the inconvenience.

Posted Jul 22, 2026 - 13:04 CEST

Investigating

We have identified an issue with our third-party banking provider.Affected users may experience:
Rejected fiat withdrawals (these are automatically refunded)
Delayed processing of fiat deposits
Temporary unavailability of account verification
No funds are at risk. We are actively working our with third-party banking provider. to restore full service and will provide an update as soon as possible.

Posted Jul 21, 2026 - 13:38 CEST

This incident affected: Bitpanda (Payment methods).