[iOS] Black screen during verification

Incident Report for Bitpanda

Resolved

This incident has been resolved.
Posted Jun 27, 2025 - 13:15 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2025 - 11:04 CEST

Investigating

We are aware of an issue affecting user verifications on iOS. We advise affected users to finish verification on different platforms ( Android, Webapp). We sincerely apologise for the inconvenience this caused.
Posted Jun 20, 2025 - 11:49 CEST
This incident affected: Bitpanda (Bitpanda iOS app).
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