This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Resolved -
This incident has been resolved.
Aug 19, 18:31 CEST
Update -
We are continuing to investigate this issue.
Aug 19, 18:11 CEST
Investigating -
We are currently experiencing an issue where some users are unable to submit orders through the platform. Market data and price feeds remain unaffected and are functioning normally. Our engineering team has been engaged and is actively investigating the root cause. Thanks for your patience!
Aug 19, 17:58 CEST
Completed -
The scheduled maintenance has been completed.
Aug 18, 05:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 CEST
Scheduled -
We’re performing a scheduled system upgrade to the Fusion trading service on August 18th starting at 04:00 AM CET. Fusion will be temporarily unavailable while we implement these improvements. All funds and existing positions remain fully secure during this period. We expect to be back up and running by August 18th 05:00 AM CET. Thank you for your patience while we level up the system!
Aug 17, 10:05 CEST
Resolved -
The issue has been resolved and real-stock trading is available.
Aug 14, 08:38 CEST
Update -
We are continuing to monitor for any further issues.
Aug 13, 11:38 CEST
Monitoring -
Real stocks trading is operational. We're working on restoring OHLC chart data.
Aug 13, 11:36 CEST
Investigating -
We are currently experiencing a system-wide issue affecting real-time stock trading and order executions. During this time, you may be unable to place new trades, and existing open orders may show a "pending" status. Account login, portfolio viewing, and cryptocurrency trading is available. We are sorry for any inconvenience
Aug 13, 08:15 CEST
Resolved -
The incident has been resolved and Digistocks are available for trading again.
Aug 14, 08:37 CEST
Update -
We're working on restoring OHLC chart data and investigating certain edge cases during trading.
Aug 13, 12:01 CEST
Monitoring -
Digistocks trading is operational. We're monitoring for any possible remaining issues.
Aug 13, 11:54 CEST
Investigating -
We are currently experiencing an issue preventing live pricing and trading (buying/selling) for all Digistocks. Our team is actively investigating to restore service as quickly as possible. Account logins, your funds, and trading for other asset classes remain secure and unaffected.We apologize for the inconvenience.
Aug 13, 10:15 CEST