This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Resolved -
This incident has been resolved.
Nov 6, 18:49 CET
Update -
Service Restored: PayPal Transactions Fully Operational ✅
We are happy to confirm that the technical issue with our external payment provider has been fully resolved. All PayPal deposit and withdrawal transactions are now processing normally and are completely available for use.
We appreciate your understanding and patience while our teams focused on restoring this service.
Nov 6, 18:48 CET
Investigating -
Current Issue: We're currently experiencing a temporary service disruption affecting all PayPal deposit transactions. This is due to an ongoing technical issue. As a result, users attempting to use PayPal will find this payment option is temporarily unavailable.
What We’re Doing: Our technical teams are treating this as a top priority and are working to stabilize the connection and restore service swiftly. In the meantime, please use the other available payment methods (e.g., bank transfers, credit card) as they remain fully operational and are unaffected.
Thank You for Your Patience: We appreciate your understanding and patience while we work to resolve this critical issue. We will keep this status page updated with any major developments. If you have any urgent concerns regarding recent transactions, please reach out to our support team.
Nov 6, 17:38 CET
Resolved -
This incident has been resolved.
Nov 1, 21:34 CET
Investigating -
Current Issue: We are currently experiencing some delays with user registration and verification processes. This is due to ongoing maintenance work being carried out by one of our external vendors. As a result, some users might notice slower than normal verification times or temporary issues completing their registration.
What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates.
Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!
Nov 1, 14:03 CET
Resolved -
This incident has been resolved.
Nov 1, 19:13 CET
Investigating -
We are currently experiencing some delays with one of our banking partners, which could affect users withdrawals. What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates.
Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!
Nov 1, 17:23 CET