Investigating - We are currently experiencing some delays with one of our banking partners, which could affect users withdrawals. What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates.
Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!
Nov 01, 2025 - 17:23 CET
Investigating - Current Issue: We are currently experiencing some delays with user registration and verification processes. This is due to ongoing maintenance work being carried out by one of our external vendors. As a result, some users might notice slower than normal verification times or temporary issues completing their registration.
What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates.
Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!
Nov 01, 2025 - 14:03 CET
This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Resolved -
This incident has been resolved.
Oct 20, 15:05 CEST
Monitoring -
One of our partners is experiencing a global outage on their side which might impact our services. We are monitoring the situation and we are working closely with AWS in order for the issue to be resolved.
Oct 20, 10:36 CEST