Some systems are experiencing issues

Past Incidents

24th February 2021

Bitpanda Pro Planned maintenance

The scheduled maintenance is performed. Trading is possible again. Thanks for your patience.

Bitpanda Login (https://account.bitpanda.com) Planned maintenance

The scheduled maintenance, which we are using to improve the performance and user experience, is now in progress. Trading is currently not possible.

23rd February 2021

No incidents reported

22nd February 2021

Bitpanda (https://web.bitpanda.com) App performance issues solved

We are pleased to announce that all our web and mobile app are now fully operational again. Some of our partners provided us with outdated asset prices which slowed our services down. We are working hard with our partners on solutions to avoid this in the future.

Bitpanda (https://web.bitpanda.com) Issues with trading

Unfortunately, we are currently experiencing some performance issues on our web app, e.g. with logging in. We will make all functions fully operational as soon as possible. We are sorry for any inconvenience it may cause.

Cardano Cardano issues

We are currently experiencing some performance issues with ADA. Please apologise any caused inconvenience.

21st February 2021

No incidents reported

20th February 2021

No incidents reported

19th February 2021

Lisk Lisk maintenance

In order to improve the Lisk performance in the most secure and sustainable way, unfortunately, we need to carry out some maintenance work.

18th February 2021

No incidents reported

17th February 2021

Cosmos ATOM network update

We are currently working on an ATOM upgrade. Unfortunately, ATOM withdrawals and deposits are currently not possible, but the upgrade does not affect the trades. We are sorry for any inconvenience it may cause.

Bank Transfer Fiat payout fully operational

SEPA withdrawals are fully operational again.

Bitcoin Cash Bitcoin Cash fully operational

We finished the maintenance work on Bitcoin Cash, so it is fully operational again.