Some systems are experiencing issues

Past Incidents

14th January 2021

Bitpanda (https://web.bitpanda.com) Bitpanda platform and API performance issues are resolved

The issues are resolved and our services are operational.

Bitpanda (https://web.bitpanda.com) Bitpanda platform and API performance issues

We are currently facing performance issues and working on a fix. Thanks for your patience.

SEPA Bank Transfers

We currently experiencing delays in deposits and withdraws both for the Broker and Bitpanda Pro. We kindly ask you for patience and not to submit a ticket as we will process these as soon as possible.. Once the issue is resolved and the transaction processed you will receive an automatic email.

13th January 2021

Bitpanda Pro Bitpanda Pro planned maintenance

There is a planned maintenance from 3.00 am to 4.30.

12th January 2021

Bank Transfers Bank transfers in CHF

Bank transfers in CHF wired by last week with the correct reference should be credited if there is no issue on the sender bank's side. Thanks for your patience.

11th January 2021

Bank Transfers Bank transfers in CHF

Bank transfers in CHF are delayed and should arrive soon. Please don't submit a ticket for this issue. We are on it

Stellar XLM maintenance is finished

XLM maintenance is finished

10th January 2021

Neteller NETELLER and Skrill

There are some issuers that cannot withdraw via NETELLER and Skrill. We are checking the cause of the issue.

9th January 2021

No incidents reported

8th January 2021

No incidents reported