This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Resolved -
This incident has been resolved. All fiat withdrawal, deposit, and account verification services are operating normally. Withdrawals that were rejected during the disruption were automatically refunded. Deposits that were delayed have now been processed. We apologize for the inconvenience.
Jul 22, 13:04 CEST
Investigating -
We have identified an issue with our third-party banking provider.Affected users may experience: Rejected fiat withdrawals (these are automatically refunded) Delayed processing of fiat deposits Temporary unavailability of account verification No funds are at risk. We are actively working our with third-party banking provider. to restore full service and will provide an update as soon as possible.
Jul 21, 13:38 CEST
Completed -
The scheduled maintenance has been completed.
Jul 13, 06:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 CEST
Scheduled -
We’re performing a scheduled system upgrade to the Fusion trading service on July 13th starting at 05:00 AM CET. Fusion will be temporarily unavailable while we implement these improvements. All funds and existing positions remain fully secure during this period. We expect to be back up and running by July 13th 06:00 AM CET. Thank you for your patience while we level up the system!
Jul 10, 17:34 CEST