Update - We’re currently awaiting the fix from the vendor to restore tradability and will share updates as soon as we have them.
Apr 16, 2026 - 16:10 CEST
Update - We're working closely with the affected vendor on resolving the incident as soon as possible.
Apr 16, 2026 - 16:07 CEST
Identified - The root cause has been identified; the issue is third-party related.
Apr 16, 2026 - 16:07 CEST
Update - We are continuing to investigate this issue.
Apr 16, 2026 - 15:05 CEST
Investigating - We’re currently investigating an issue where a specific set of stocks is temporarily not tradable. Some users may be unable to place buy/sell orders for the affected instruments. Our team is working to restore normal trading as quickly as possible, and we’ll provide an update as soon as we have more information.
Apr 16, 2026 - 14:56 CEST
This is the status page of Bitpanda (www.bitpanda.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Resolved -
This incident has been resolved.
Apr 16, 13:46 CEST
Investigating -
We are currently encountering a technical issue affecting crypto deposits. Some users may encounter errors when submitting required transaction information, which can lead to delays in funds being credited to your account. Our engineering team is working on a fix to restore the deposit flow, and your funds remain entirely secure. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
Apr 15, 16:27 CEST
Completed -
The scheduled maintenance has been completed.
Apr 9, 05:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 CEST
Scheduled -
We’re performing a scheduled system upgrade to the Fusion trading service on April 9th starting at 04:00 AM CET. Fusion will be temporarily unavailable while we implement these improvements. All funds and existing positions remain fully secure during this period. We expect to be back up and running by April 9th 05:00 AM CET. Thank you for your patience while we level up the system!
Apr 7, 16:13 CEST
Resolved -
This incident has been resolved.
Apr 8, 13:23 CEST
Investigating -
We are currently experiencing a display issue affecting portfolio balances on both our web and mobile applications. Please note that all transactions are being processed correctly on our backend systems, and your funds are safe.
Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.
Apr 8, 10:34 CEST