Bitpanda
Scheduled maintenance for staging environment
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 2024 - 09:00 CEST
Scheduled - We want to inform you about an upcoming Staging environment maintenance window scheduled for April 16th, starting at 09:00 CET. The maintenance is expected to last approximately 1 hour. During this period, certain functionalities may be temporarily affected.

Maintenance impact:
- API Latency Issues: Users may experience increased latency when making API requests. Some requests might take longer to process than usual.
- Request Failures: There's a possibility of intermittent request failures during the upgrade process. Some requests may fail to execute as expected.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. If you have any concerns or questions, please don't hesitate to reach out to our support team.
Apr 16, 2024 09:00-10:00 CEST

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Bitpanda Operational
Bitpanda Website (https://www.bitpanda.com) Operational
Bitpanda Android app Operational
Bitpanda iOS app Operational
Bitpanda Web Application (https://web.bitpanda.com) Operational
Bitpanda Login Service Operational
Bitpanda Staking Operational
Networking Operational
Notification service (SMS/Calls/Emails/Push) Operational
Payment methods ? Operational
Payout methods Operational
User Verification Service Operational
Bitpanda Card Operational
Bitpanda Trading Operational
Bitpanda Tech Solutions Under Maintenance
B2B2C Trades API Operational
B2B2C User API Operational
B2B2C Portfolio API Operational
B2B2C Assets API Operational
Staging ? Under Maintenance
Cryptoassets Trading Degraded Performance
DigitalBits (XDB) ? Degraded Performance
FTX Token (FTT) ? Degraded Performance
Robonomics (XRT) Degraded Performance
Efinity Token (EFI) Under Maintenance
Serum (SRM) ? Degraded Performance
Tomochain (TOMO) ? Under Maintenance
Virtua (TVK) Under Maintenance
Euroc ? Degraded Performance
Cryptoassets - Network Transfers Degraded Performance
Blockchain Networks Operational
Shimmer (SMR) ? Degraded Performance
Flare (FLR) ? Degraded Performance
BSC ? Operational
Solana (SOL) Degraded Performance
ETFs Operational
ETFs Operational
Crypto Indices Operational
Crypto Indices Operational
Metals Operational
Metals Operational
Commodities Operational
Commodities Operational
Stocks Trading Degraded Performance
YNDX ? Degraded Performance
VOYG ? Degraded Performance
451 ? Degraded Performance
603 ? Degraded Performance
COIN-CN ? Degraded Performance
TLKM ? Degraded Performance
297 ? Degraded Performance
BMRI ? Degraded Performance
1988 ? Degraded Performance
FUTURE FINTECH G (FTFT US) ? Degraded Performance
Credit Suisse Group AG (CSGN) ? Degraded Performance
DLNG Degraded Performance
STG-DC Degraded Performance
West Japan Railway ? Degraded Performance
FRC ? Degraded Performance
Lightning eMotors (ZEV) ? Under Maintenance
IDEX ? Under Maintenance
ACTIVISION BLIZZARD (ATVI) ? Degraded Performance
LTRPA - Liberty TripAdvisor Holdings ? Under Maintenance
FUJITSU LTD (JP3818000006) ? Degraded Performance
Sompo Holdings (JP3165000005) ? Degraded Performance
West Japan Railway (JP3659000008) ? Under Maintenance
METabolic EXplorer Degraded Performance
Country Garden (KYG245241032) ? Degraded Performance
Gurit ? Degraded Performance
PALADIN Energy (AU000000PDN8) ? Degraded Performance
CNC-US ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

Unresolved incident: Scheduled maintenance for staging environment.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
PayPal deposits are currently unavailable
Resolved - The issue has been resolved , and Paypal deposits are back online
Apr 12, 23:10 CEST
Investigating - We are currently experiencing an issue with PayPal deposits, recent deposits with that method are also delayed. Our team is actively working on resolving this issue. We appreciate your patience and will provide updates as soon as possible. Thank you for your understanding.
Apr 12, 21:25 CEST
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Outdated prices displayed in the portfolio overview
Resolved - This incident has been resolved.
Apr 3, 19:55 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 19:39 CEST
Identified - We are currently experiencing an issue with outdated prices displayed in the portfolio overview. Our team is actively working on resolving this issue. We appreciate your patience and will provide updates as soon as possible. Thank you for your understanding.
Apr 3, 19:20 CEST
Apr 2, 2024

No incidents reported.

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